Ja Cosmo Hotel And Spa | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

23 Lo Su, Hanoi, Vietnam

Ja Cosmo Hotel And Spa is a 4-star family-friendly hotel with spacious rooms offering views of the city, Red River, or historic Lo Su Street. The property features a restaurant serving international cuisine, a coffee shop, and recreational amenities including a spa. Guests benefit from amenities such as a roundtrip airport shuttle and concierge services.

Rooms & Amenities

Rooms at Ja Cosmo Hotel And Spa include modern amenities such as a coffee maker, LCD television, and private bathrooms with rainfall showerheads. Certain units offer a seating area and big windows for views of Hanoi.

Dining Options

Dining at the on-site Gia Bao Grand Restaurant features breakfast options in buffet and à la carte styles, with dishes ranging from American to local Vietnamese cuisine. Nearby, additional dining options include New Day Restaurant and Blue Diamond Rooftop Bar & Restaurant.

Leisure & Business

Recreational offerings at Ja Cosmo Hotel And Spa include a spa with a variety of massage treatments. The hotel also provides business services with a conference center and meeting room, ensuring ease for corporate guests.

Location & Transportation

Ja Cosmo Hotel And Spa is conveniently located within a short walk of cultural sites such as Hoan Kiem Lake and the Thang Long Water Puppet Theatre. For transportation, bus stations are accessible within a few minutes’ walk.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

2 persons

380 sq. feet

Bed options:

1 King-size bed

City view

Shower

Fireplace

room details

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Junior Suite

Max:

2 persons

380 sq. feet

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Deluxe Room

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Hanoi2300 ft

Airports

Noi Bai International (HAN) 15.8 mi

Cat Bi International (HPH) 72.0 mi

Train

Ha Noi Railway station 1.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

“I thoroughly enjoyed the breakfast at Ja Cosmo Hotel And Spa. There was a lovely variety of options, including delicious Western and Vietnamese dishes. The tasty eggs really stood out, setting a great tone for the day ahead.” view full review

Relaxing Spa Experience

“The spa at Ja Cosmo was a highlight of my stay. I indulged in a relaxing treatment that left me feeling rejuvenated. The tranquil atmosphere and professional service made it a perfect escape from the bustling city.” view full review

Comfortable Room Amenities

“Our room was spacious and well-equipped, featuring a large comfortable bed and a stocked bar fridge. The amenities provided made it easy to relax after a day of exploring, ensuring a comfortable stay.” view full review

Well-Appointed Bathroom

“I was impressed by the bathroom facilities in my room. It was not only clean but also had great water pressure in the shower, providing a refreshing start to my mornings.” view full review

General

Non-smoking rooms
Free Wi-Fi
Free parking
Free off-site car park
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Fireplace
Multilingual staff

Guest Parking

Electric kettle

Services

Paid airport shuttle
Laundry
Dry cleaning
Tours/Ticket assistance
Newspaper service
Bell staff/Porter
Computer connection

Dining

Breakfast
Restaurant
Snack bar
Bar/ Lounge area
Coffee/Tea in lobby
Free breakfast

Children

Paid babysitting/ Child services

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Leisure/ TV room
Spa & wellness centre
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Sitting area
Tea and coffee facilities
Turndown service
Mirror
Armchair
Ironing facilities
Rollaway beds
In-room sink

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Bedroom

Down comforter

Media

Flat-screen TV
In-room computer
HBO available
Direct dial telephone
Mobile phone charger
AM/FM alarm clock

Room decor

Carpeted floor

Location

23 Lo Su, Hanoi, Vietnam

Map view

23 Lo Su, Hanoi, Vietnam

City landmarks

Museum

Hoa Lo Prison

5200 ft

Monument

Ho Chi Minh Mausoleum

1.4 mi

Quoc Tu Giam Street Dong Da District

Temple Of Literature

1.3 mi

Museum

Vietnamese Women's Museum

4300 ft

Church

Saint Joseph Cathedral

3500 ft

Museum

Vietnam National Museum of History

3200 ft

Museum

Vietnam Military History Museum

1.3 mi

Library

Hoan Kiem Lake

2600 ft

Hang Duong

Hanoi Night Market

2100 ft

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

3000 ft

Lake of the Restored Sword

2600 ft

56 Hang Chieu Dong Xuan

Old City Gate

2900 ft

Tran Nhat Duat Street

Long Bien Bridge

1.2 mi

Theatre

Opera House

3100 ft

Pagoda

One Pillar Pagoda

1.5 mi

Castle

Thang Long Imperial Citadel

1.4 mi

Mall

Trang Tien Plaza

3100 ft

Square

Ba Dinh Square

1.4 mi

Event hall

Friendship Cultural Palace

1.2 mi

Monument

Flag Tower of Hanoi

1.2 mi

75 Dinh Tien Hoang Street

Post Office Ha Noi

2900 ft

Museum

Vietnam Fine Arts Museum

1.4 mi

73 Quan Su St

Quan Su Temple

1.1 mi

Nearby

Dinh Tien Hoang St.

Temple of the Jade Mountain

1500 ft

Theatre

Thang Long Water Puppet Theatre

1100 ft

87 Ma May Street Hoan Kiem District

Ancient House

1400 ft

French Quarter

1600 ft

16 Le Thai To

Statue of King Le Thai To

1700 ft

Hang Dau Street

600 ft

Dinh Tien Hoang Hang Trong

Hoa Phong Tower

2000 ft

Restaurants

The Gourmet Corner Restaurant & Sky Bar

300 ft

30-32 Lo Su Hoan Kiem

Little India

400 ft

32 Hang Tre Hoan Kiem

Cha Ca Lang

200 ft

18 Lo Su Hoan Kiem District

Always Cafe

1000 ft

No 8b Hang Tre Street

An Bien Lo Su Restaurant

100 ft

14B Lo Su Street

Blue Diamond Rooftop Bar & Restaurant

300 ft

32 Lo Su 13th Floor

Salmon Run Restaurant

200 ft

No.47 Lo Su street

Libelula Restaurant

600 ft

57 Lo Su Hoan Kiem district

Panorama Restaurant & Bar

700 ft

13 Ly Thai To Hoan Kiem

MasterChef Restaurant

400 ft

28 Hang Tre

Reviews and Ratings

Reviews from guests about their experience.

58%

loved their spa retreat and can’t wait to return.

5.8/10

Guest rating

Rooms

7.2

Location

9.4

Service

8.4

Dining

6.4

Adam

United States, January 2025

5.0/10

I had a pleasant experience staying at Ja Cosmo Hotel and Spa. The location was fantastic, just a short walk from the Old Quarter and Hoan Kiem Lake. My room was spacious, clean, and offered a great view of the city. However, I did encounter some issues with the bathroom setup, which could be improved for better accessibility.

Rooms

9.0

My room was well designed, clean, spacious, and featured a comfortable bed with a nice bathroom. I appreciated the bright atmosphere and the view from the top floor.

Service

10.0

The staff were absolutely fantastic and went out of their way to ensure my stay was enjoyable. They were friendly and attentive, providing valuable recommendations and assistance.

Location

10.0

The hotel is ideally located, just 5 minutes away from shops, restaurants, and main attractions in the city. It also made it easy to access the airport bus stop and Sapa bus pickup.

Dining

9.0

The breakfast buffet offered plenty of delicious options, including freshly cooked eggs and various Asian dishes. It was a great way to start my day.

Facilities

8.0

The hotel offered a range of facilities, including a spa that I visited during my stay. I found the laundry service to be efficient and reasonably priced, which was a plus.

Elizabeth

United States, January 2025

7.4/10

My stay at Ja Cosmo Hotel And Spa was an enjoyable experience overall, but there were a few areas that could be improved. The hotel's location in the Old Quarter was perfect for exploring, and the staff were incredibly friendly and attentive. However, the breakfast could use some enhancement, and I noticed some minor wear and tear in the room. Still, the hospitality made my visit nice.

Rooms

7.0

I stayed in a Junior Suite with a city view, which was spacious and comfortable, but showed signs of aging, with some stains on the curtains and furniture. The bathroom was functional but not ideal for taller guests.

Service

9.0

Service was excellent—staff like Sophia went out of her way to help, arranging our travel plans promptly and graciously. They were always friendly and eager to assist.

Location

10.0

The hotel is ideally located near Hoan Kiem Lake and the Old Quarter, making it easy for me to access various attractions and restaurants while being in a quieter area, which I appreciated.

Dining

5.0

Breakfast was a bit of a letdown, with oily eggs and not much variety after the first day. I ended up eating out for the remaining meals, which wasn't ideal.

Facilities

6.0

The hotel offered a range of facilities including efficient laundry service and travel assistance for booking trips. However, some amenities were not quite up to standard, like the breakfast area needing a better cleaning.

Frank

United States, January 2025

5.0/10

My experience at Ja Cosmo Hotel And Spa was a mix of highs and lows. The location is fantastic, right in the heart of Hanoi's Old Quarter, making it easy to explore the area. However, I encountered issues like poor Wi-Fi connection and some challenges with room service that could be improved. Overall, the hospitality from the staff, especially at breakfast, was commendable, yet the dining experience left something to be desired.

Rooms

7.0

My room was large and comfortable with a clean and spacious layout. However, I found it a bit outdated compared to the pictures online, and there were stains on the curtains and pillows.

Service

8.0

The staff were friendly and extremely helpful, making me feel welcomed and at home during my stay. They were accommodating and responsive, but sometimes overly eager to upsell tours.

Location

9.0

The hotel is perfectly located just a short walk from the main tourist areas, including Hoan Kiem lake and the vibrant streets of the Old Quarter.

Dining

6.0

Breakfast offered a variety of options, but I found the quality could be improved, particularly the oily eggs and lack of fresh juice. Nonetheless, the service was attentive.

Facilities

7.0

The hotel provided good facilities, but I encountered a lack of plugs in the room for my electronics and had to ask for assistance. Overall, the amenities were decent.

Jim

United States, December 2024

5.8/10

My stay at Ja Cosmo Hotel and Spa was mostly enjoyable. The staff was incredibly friendly and helpful, but the cleanliness could be improved, as I faced issues with mosquitoes in my room. Overall, it was a comfortable place conveniently located near major attractions, making it a decent choice in Hanoi.

Rooms

8.0

The room was spacious, bright, and clean, but I noticed some issues with mosquitoes, which affected my comfort. The bed was comfy and the bathroom was adequate, though some aspects felt a bit dated.

Service

10.0

The staff was fantastic, friendly, and extremely helpful, going out of their way to assist with my needs, from luggage to travel arrangements.

Location

9.0

The location was absolutely fantastic, right in the heart of the city, making it easy to explore Hoan Kiem Lake and the Old Quarter.

Dining

7.0

The breakfast buffet had a good variety, though the quality of some items could definitely be improved, as I found certain dishes less appealing.

Facilities

8.0

The hotel had good facilities including a travel service and laundry, but I felt the Wi-Fi connection could have been stronger in my room.

Harry

United States, October 2024

6.0/10

I had a mixed experience at Ja Cosmo Hotel and Spa. While the location was fantastic, allowing easy access to the Old Quarter and various attractions, I faced some significant service issues. The staff were friendly, but I encountered problems with breakfast quality and room cleanliness that detracted from my stay.

Rooms

5.0

The room was clean, but the shower was poorly designed and uncomfortable for someone of my height. I struggled to stand under it properly.

Service

5.0

The staff were generally friendly, but I felt pressured to leave a positive review in exchange for a discount, which felt unusual and off-putting.

Location

9.0

The hotel's location is superb, right near Hoan Kiem Lake and the Old Quarter. It's perfect for exploring the area on foot.

Dining

5.0

Breakfast was disappointing with oily eggs and hot juice. I noted that some items ran out quickly and weren't replenished.

Facilities

5.0

The hotel had a decent range of facilities, but the connectivity was poor despite having a dedicated router in the room.

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Ja Cosmo Hotel And Spa, Hanoi

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Business

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Guest Parking

Services

Dining

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Self-catering

Bedroom

Media

Room decor

Location

Reviews and Ratings