Ja Cosmo Hotel And Spa Hanoi, Hanoi
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Key details
About the Hotel
23 Lo Su Str, Hoan Kiem Dist, Hanoi, Vietnam,
Hanoi,
Vietnam,
Ha Noi Municipality
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
2 persons
380 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Fireplace
room details
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Junior Suite
Max:
2 persons
380 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Heating
room details
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Deluxe King Room
Max:
2 persons
325 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Heating
room details
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Price and Room Availability
Check availability and prices for your dates now!
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Free off-site parking lot
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Wheelchair access
- Baggage storage
- Elevator
- ATM/Cash machine
- Coffee shop
- Fireplace
- Multilingual staff
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Dry cleaning
- Tours/Ticket assistance
- Newspaper service
- Bell staff/Porter
- Computer connection
Dining
- Breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Coffee/Tea in lobby
- Free breakfast
Business
- Business center
Children
- Paid babysitting/ Child services
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Television in lobby
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- In-room safe
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Turndown service
- Mirror
- Armchair
- Ironing facilities
- Rollaway beds
- In-room sink
Bathroom
- Separate tub and shower
- Hair dryer
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Bedroom
- Down comforter
Media
- Flat-screen TV
- In-room computer
- HBO available
- Direct dial telephone
- Cell phone charger
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
23 Lo Su Str, Hoan Kiem Dist, Hanoi, Vietnam,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
23 Lo Su Str, Hoan Kiem Dist, Hanoi, Vietnam,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Museums
Hoa Lo Prison
5200 ft
Monuments and Landmarks
Ho Chi Minh Mausoleum
1.4
mi
Quoc Tu Giam Street Dong Da District
Temple Of Literature
1.3
mi
Museums
Vietnamese Women's Museum
4300 ft
Church
Saint Joseph Cathedral
3500 ft
Museums
Vietnam National Museum of History
3200 ft
Museums
Vietnam Military History Museum
1.3
mi
Libraries
Hoan Kiem Lake
2600 ft
Hang Duong
Hanoi Night Market
2100 ft
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
3000 ft
Lake of the Restored Sword
2600 ft
56 Hang Chieu Dong Xuan
Hanoi Old City Gate
2900 ft
Tran Nhat Duat Street
Long Bien Bridge
1.2
mi
Broadway Theatre
Opera House
3100 ft
Pagoda
One Pillar Pagoda
1.5
mi
Castle
Thang Long Imperial Citadel
1.4
mi
Mall
Trang Tien Plaza
3100 ft
Square
Ba Dinh Square
1.4
mi
Events
Friendship Cultural Palace
1.2
mi
Monuments and Landmarks
Hanoi Flag Tower
1.2
mi
75 Dinh Tien Hoang Street
Post Office Ha Noi
2900 ft
Museums
Vietnam Fine Arts Museum
1.4
mi
73 Quan Su St
Quan Su Pagoda
1.1
mi
Nearby
Dinh Tien Hoang St.
Temple of the Jade Mountain
1500 ft
Broadway Theatre
Thang Long Water Puppet Theatre
1100 ft
87 Ma May Street Hoan Kiem District
Ancient House
1400 ft
French Quarter
1600 ft
16 Le Thai To
Statue of King Le Thai To
1700 ft
Hang Dau Street
600 ft
Dinh Tien Hoang Hang Trong
Hoa Phong Tower
2000 ft
Restaurants
The Gourmet Corner Restaurant & Sky Bar
300 ft
30-32 Lo Su Hoan Kiem
Little India Hanoi
400 ft
32 Hang Tre Hoan Kiem
Cha Ca Lang
200 ft
18 Lo Su Hoan Kiem District
Always Cafe
1000 ft
No 8b Hang Tre Street
An Bien Lo Su Restaurant
100 ft
14B Lo Su Street
Blue Diamond Rooftop Bar & Restaurant
300 ft
32 Lo Su 13th Floor
Salmon Run Restaurant
200 ft
No.47 Lo Su street
Libelula Restaurant
600 ft
57 Lo Su Hoan Kiem district
Panorama Restaurant & Bar
700 ft
13 Ly Thai To Hoan Kiem
MasterChef Restaurant
400 ft
28 Hang Tre
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
7.2
Location
9.4
Service
8.4
Dining
6.4
Adam
United States of America,
January
2025
5.0/10
I had a pleasant experience staying at Ja Cosmo Hotel and Spa. The location was fantastic, just a short walk from the Old Quarter and Hoan Kiem Lake. My room was spacious, clean, and offered a great view of the city. However, I did encounter some issues with the bathroom setup, which could be improved for better accessibility.
Rooms
9.0
My room was well designed, clean, spacious, and featured a comfortable bed with a nice bathroom. I appreciated the bright atmosphere and the view from the top floor.
Service
10.0
The staff were absolutely fantastic and went out of their way to ensure my stay was enjoyable. They were friendly and attentive, providing valuable recommendations and assistance.
Location
10.0
The hotel is ideally located, just 5 minutes away from shops, restaurants, and main attractions in the city. It also made it easy to access the airport bus stop and Sapa bus pickup.
Dining
9.0
The breakfast buffet offered plenty of delicious options, including freshly cooked eggs and various Asian dishes. It was a great way to start my day.
Facilities
8.0
The hotel offered a range of facilities, including a spa that I visited during my stay. I found the laundry service to be efficient and reasonably priced, which was a plus.
Elizabeth
United States of America,
January
2025
7.4/10
My stay at Ja Cosmo Hotel And Spa was an enjoyable experience overall, but there were a few areas that could be improved. The hotel's location in the Old Quarter was perfect for exploring, and the staff were incredibly friendly and attentive. However, the breakfast could use some enhancement, and I noticed some minor wear and tear in the room. Still, the hospitality made my visit nice.
Rooms
7.0
I stayed in a Junior Suite with a city view, which was spacious and comfortable, but showed signs of aging, with some stains on the curtains and furniture. The bathroom was functional but not ideal for taller guests.
Service
9.0
Service was excellent—staff like Sophia went out of her way to help, arranging our travel plans promptly and graciously. They were always friendly and eager to assist.
Location
10.0
The hotel is ideally located near Hoan Kiem Lake and the Old Quarter, making it easy for me to access various attractions and restaurants while being in a quieter area, which I appreciated.
Dining
5.0
Breakfast was a bit of a letdown, with oily eggs and not much variety after the first day. I ended up eating out for the remaining meals, which wasn't ideal.
Facilities
6.0
The hotel offered a range of facilities including efficient laundry service and travel assistance for booking trips. However, some amenities were not quite up to standard, like the breakfast area needing a better cleaning.
Frank
United States of America,
January
2025
5.0/10
My experience at Ja Cosmo Hotel And Spa was a mix of highs and lows. The location is fantastic, right in the heart of Hanoi's Old Quarter, making it easy to explore the area. However, I encountered issues like poor Wi-Fi connection and some challenges with room service that could be improved. Overall, the hospitality from the staff, especially at breakfast, was commendable, yet the dining experience left something to be desired.
Rooms
7.0
My room was large and comfortable with a clean and spacious layout. However, I found it a bit outdated compared to the pictures online, and there were stains on the curtains and pillows.
Service
8.0
The staff were friendly and extremely helpful, making me feel welcomed and at home during my stay. They were accommodating and responsive, but sometimes overly eager to upsell tours.
Location
9.0
The hotel is perfectly located just a short walk from the main tourist areas, including Hoan Kiem lake and the vibrant streets of the Old Quarter.
Dining
6.0
Breakfast offered a variety of options, but I found the quality could be improved, particularly the oily eggs and lack of fresh juice. Nonetheless, the service was attentive.
Facilities
7.0
The hotel provided good facilities, but I encountered a lack of plugs in the room for my electronics and had to ask for assistance. Overall, the amenities were decent.
Jim
United States of America,
December
2024
5.8/10
My stay at Ja Cosmo Hotel and Spa was mostly enjoyable. The staff was incredibly friendly and helpful, but the cleanliness could be improved, as I faced issues with mosquitoes in my room. Overall, it was a comfortable place conveniently located near major attractions, making it a decent choice in Hanoi.
Rooms
8.0
The room was spacious, bright, and clean, but I noticed some issues with mosquitoes, which affected my comfort. The bed was comfy and the bathroom was adequate, though some aspects felt a bit dated.
Service
10.0
The staff was fantastic, friendly, and extremely helpful, going out of their way to assist with my needs, from luggage to travel arrangements.
Location
9.0
The location was absolutely fantastic, right in the heart of the city, making it easy to explore Hoan Kiem Lake and the Old Quarter.
Dining
7.0
The breakfast buffet had a good variety, though the quality of some items could definitely be improved, as I found certain dishes less appealing.
Facilities
8.0
The hotel had good facilities including a travel service and laundry, but I felt the Wi-Fi connection could have been stronger in my room.
Harry
United States of America,
October
2024
6.0/10
I had a mixed experience at Ja Cosmo Hotel and Spa. While the location was fantastic, allowing easy access to the Old Quarter and various attractions, I faced some significant service issues. The staff were friendly, but I encountered problems with breakfast quality and room cleanliness that detracted from my stay.
Rooms
5.0
The room was clean, but the shower was poorly designed and uncomfortable for someone of my height. I struggled to stand under it properly.
Service
5.0
The staff were generally friendly, but I felt pressured to leave a positive review in exchange for a discount, which felt unusual and off-putting.
Location
9.0
The hotel's location is superb, right near Hoan Kiem Lake and the Old Quarter. It's perfect for exploring the area on foot.
Dining
5.0
Breakfast was disappointing with oily eggs and hot juice. I noted that some items ran out quickly and weren't replenished.
Facilities
5.0
The hotel had a decent range of facilities, but the connectivity was poor despite having a dedicated router in the room.
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